Why

If your vibrator is not working the way it should, you can always do a hard reset to restore your vibrator's original settings. If a hard reset does not solve your issue, please contact us at [email protected] and we'll do our best to diagnose the problem!

How

  1. Press the left button (1 dot) to turn on your vibrator
  2. Hold down the right button (2 dots) for ten seconds
  3. After 10 seconds, the lights lights will quickly flash green and the vibrator will turn off. Hard reset complete!
  4. Sync your vibrator to restore your vibration settings and to reset the clock

Caution

A hard reset will:

1. Reset the clock

  • If you fail to sync your vibrator after a hard reset, your sessions will be recorded with an incorrect date and time

2. Reset your vibration settings

  • Sync your vibrator before use to restore your vibration settings
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