All Collections
Lioness User Troubleshooting
Stuck on Loading Screen (Running Lioness) on App
Stuck on Loading Screen (Running Lioness) on App
Anna Lee avatar
Written by Anna Lee
Updated over a week ago

If you are stuck on your Lioness app on the loading screen AKA the running Lioness icon with no sessions being uploaded (or no firmware update progression, if this is a firmware update), this is currently a known issue that our engineering team is working on resolving.

In the meantime here's how to fix the issue:

  1. Delete Lioness app

  2. Download latest Lioness through your app store

  3. Turn off the Lioness and turn it on again.

Did this answer your question?